2011–2016 Ford Explorer: Loss of power steering or steering rack failure
Likely causes, ranked
- Intermittent motor sensor connection (recall software or gear replacement)$0–$0Shop
- Failed steering rack, out of recall$1,800–$4,500Shop
Real-owner fix counts will appear here as reports come in.
DIY or shop: See DIY or shop section
Parts to check
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Symptom: A power steering warning and heavy steering.
Likely causes
- A motor sensor connection (recall 14V286, 2011–2013).
- Rack failures on 2014–2016 models, which aren't covered by the recall. Ford Explorer Forums owners report repairs of roughly $1,800–$4,500, plus parts delays.
DIY or shop?
Shop.
Useful steps
- Check your VIN for 14V286 and 14E001.
- Get the codes read.
- Ask Ford about goodwill.
Vehicle focus: 2011–2016 Ford Explorer.
Safety / mechanic note
Losing steering assist mid-turn is dangerous. Verify with a mechanic.
Recalls & service bulletins
Recalls
- 14V286000 2011–2013 Explorers built May 2010–Feb 2012: an intermittent motor sensor connection can cause a loss of assist. Details
- 14E001000 Certain replacement steering gears installed as service parts on 2011–2012 Explorers. Details
NHTSA complaints: 2,406 keyword-matched complaints for Ford Explorer 2011–2016 (of 10,073 unique complaints queried, NHTSA complaints API by model year, queried 2026-10-15).
Always check your VIN for open recalls at nhtsa.gov/recalls.
Sources
What actually fixed it?
Had this problem? Tell other owners what the real fix was. Reports are counted above; we never show made-up numbers.