CarFix Answers

2008–2012 Ford Escape: Loss of power steering assist

Likely causes, ranked

  1. Torque sensor or power steering control module fault (recall software or gear replacement)$0–$0Shop
  2. Failed EPAS steering gear out of recall$600–$1,900Shop
  3. Torque/angle sensor replacement only$145–$225DIY

Real-owner fix counts will appear here as reports come in.

DIY or shop: See DIY or shop section

Parts to check

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Symptom: A warning comes on and the steering gets heavy, often at startup or low speed.

Likely causes

  1. The torque sensor or control module. Covered by recall 14V284 for 2008–2011.
  2. Gear or motor failure. Owners on BITOG report dealer quotes of about $1,200–$1,900. Overall, out-of-recall repairs run roughly $600–$1,900.
  3. The sensor alone. Codes B2278 or B3104 point to the torque sensor, which costs about $145–$225.

DIY or shop?

Check the recall first. Sensor work is DIY-capable, but use a shop for rack work.

Useful steps

  1. Check your VIN for 14V284.
  2. Scan for codes.
  3. Get quotes.

Vehicle focus: 2008–2012 Ford Escape.

Safety / mechanic note

Losing steering assist is a safety risk. Verify with a mechanic.

Related trouble codes

  • B2278 Manufacturer-specific or not yet in our code library
  • B3104 Manufacturer-specific or not yet in our code library
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Recalls & service bulletins

Recalls

  • 14V284000 2014-05-29 2008–2011 Escape/Mariner: a torque sensor fault can shut off power steering assist. The fix is software or a steering column replacement. Details

NHTSA complaints: 2,155 keyword-matched complaints for Ford Escape 2008–2012 (of 8,154 unique complaints queried, NHTSA complaints API by model year, queried 2026-10-15).

Always check your VIN for open recalls at nhtsa.gov/recalls.

Sources

What actually fixed it?

Had this problem? Tell other owners what the real fix was. Reports are counted above; we never show made-up numbers.

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